MakeMyTrip Myra 2.0 Review: Is This AI Actually Useful?
By Diya Verma (Diya Verma flies from Tier-2 Indian cities and chases every possible fare hack — reposition flights, hidden-city ticketing, mileage runs and OTA bundle tricks. She has booked 200+ international trips out of Lucknow, Indore and Jaipur.) · Published · 10 min read
MakeMyTrip says Myra 2.0 handles 50,000 conversations a day. That's impressive on paper. But does the AI chatbot actually get you better fares, or is it just a fancy search filter with a chat window bolted on?
TL;DR — What Is Myra 2.0 and Should You Use It?
Myra 2.0 is MakeMyTrip's AI-powered travel assistant, designed to handle everything from flight searches to itinerary suggestions via natural language chat. It supports multiple Indian languages, takes voice inputs, and claims to handle around 50,000 conversations daily. For simple queries — 'cheapest flight from Delhi to Goa next Friday' — it's genuinely faster than clicking through filters. For fare accuracy on complex routes, you'll want to cross-check. It's a useful starting point, not a final word.
What Does Myra 2.0 Actually Do?
At its core, Myra sits inside the MakeMyTrip app and lets you type or speak your travel needs instead of filling in the traditional date-picker/passenger-count form. You can say something like 'I want to fly from Indore to Bangkok in September, under ₹25,000, with a direct or one-stop option' and it'll return a filtered shortlist.
The 2.0 upgrade added a few things over the original: better contextual memory within a session (so you can say 'make it the following week instead' and it adjusts), improved support for regional languages including Hindi, Tamil, Telugu and Bengali, and a voice input mode that works reasonably well in quiet environments. The 50,000-daily-conversations number MakeMyTrip quotes in their press material likely includes all chat interactions across flight, hotel and holiday packages — not just flight-search conversations specifically.
It also handles some post-booking actions: flight status checks, cancellation initiation and support escalation. That last part, honestly, is where I've found it most useful personally. Waiting on hold for MMT support is painful; getting Myra to at least initiate a cancellation request shaves time.
Voice Booking: Impressive Demo, Uneven Reality
I tested voice booking from Jaipur during a couple of sessions. In a quiet room, Myra understood 'Jaipur to Dubai, two adults, economy, mid-October' without me having to repeat it. That's genuinely good. It even asked a clarifying follow-up about preferred travel dates when I gave a vague 'third week of October.'
The problems show up in ambient noise — an airport lounge, a busy market, the train. It misheard 'Colombo' as 'Mumbai' twice in one session. Also, if your accent leans more Bhojpuri or Marwari, you'll notice higher error rates than the demo English accent the feature was clearly tuned on. I'd treat voice as a convenience for simple domestic queries, not a reliable tool for booking international itineraries with multiple cities.
One real limitation: Myra doesn't complete the payment for you. It hands you off to the standard checkout flow once you select a flight. So 'book this for me' is a slight overstatement of what it does — it's more 'find and pre-fill this for me.'
Multilingual Support: Better Than Before, Still Has Gaps
Myra now lets you switch to Hindi mid-conversation, which is a meaningful upgrade for travellers who think in Hindi but have historically been forced to operate English-first OTA interfaces. In my Hindi tests, the date understanding was solid. Where it struggled was with idiomatic Hindi travel phrases — things like 'sabse sasta flight dikhao agle mahine ka' work, but complex sentences mixing English and Hindi at a fast pace occasionally produced confused responses.
Tamil and Telugu support exists but felt less polished than Hindi in my informal testing. If you're in Chennai or Hyderabad, you can try it, but I'd have a fallback plan. MakeMyTrip's own communications suggest they're investing here, so this will likely improve through 2026.
Fare Accuracy: How Reliable Is Myra's Pricing?
This is the critical question, and the honest answer is: Myra shows you MakeMyTrip's real inventory, so the fares are as accurate as MMT's own search results at that moment. The AI wrapper doesn't magically access better fares than the main search grid. What it does do is pre-filter based on your stated constraints — budget, stops, time of day — which can surface options the default sort doesn't show first.
I compared Myra results against a manual MMT search for the same route and dates four times. The results were identical in three of four cases. In the fourth, the manual search surfaced an IndiGo fare on a slightly different time that the chatbot missed — likely because I hadn't specified a time preference and Myra defaulted to an optimised sort that excluded it.
The bigger question is whether MMT's fares are competitive against other platforms. On domestic routes, they often are. On international routes, I've found FlightGPT's metasearch — which scans multiple sources in one shot — surfaces meaningful fare differences often enough to be worth checking before you confirm on any single OTA. That's not a knock on Myra specifically; it's a structural limit of searching within one platform.
What Myra Does Well vs. Where It Falls Short
- Good at: Quick domestic searches, context retention within a session, support request initiation, holiday package suggestions, basic itinerary building
- Weaker on: Complex multi-city international routing, comparing prices across airlines side-by-side, completing payment (still manual), low-ambient-noise voice dependency, minority regional language accuracy
- Missing entirely: Flexible date grid exploration (the '±3 days cheapest' view), fare history or 'is this a good price right now' type insight, Google Flights-style calendar view
For travellers who already live in the MMT ecosystem and book frequently, Myra 2.0 is a genuine quality-of-life upgrade. If you're an occasional booker who cares most about getting the lowest fare, the AI wrapper won't change your outcome — and a metasearch comparison before you commit is still worth the two minutes.
Who Should Actually Use Myra 2.0?
If you have an MMT Black or Super membership and you're already defaulting to MakeMyTrip for most bookings, Myra makes that experience faster and friendlier. The natural-language interface removes friction for people who find the traditional form confusing, especially for trip packages where you're juggling flights + hotels.
If you're a deal-hunter who compares three or four platforms before booking — hi, that's most of you reading this — Myra doesn't replace that workflow. Use it to shortlist, then verify the fare on at least one other source. Check MakeMyTrip's own offers page separately; promotions don't always surface in the chat interface first.
One scenario where I genuinely recommend Myra: when you need to make a booking change quickly and the support queue is long. Getting Myra to initiate a flight date change or cancellation is meaningfully faster than hold music.
Frequently asked questions
Is MakeMyTrip Myra 2.0 free to use?
Yes, Myra is built into the MakeMyTrip app and website at no extra charge. You pay the same fare prices you'd see on a regular MMT search — there's no premium for using the chatbot interface.
Can Myra complete a flight booking end-to-end, including payment?
Not fully — as of mid-2026, Myra handles the search, filtering and selection, but hands you off to MakeMyTrip's standard checkout page for payment. You enter card or UPI details in the normal flow.
Does Myra find cheaper fares than searching manually on MakeMyTrip?
No — Myra searches the same MakeMyTrip inventory as the regular search page. It can surface options you might overlook through smarter filtering, but it doesn't access exclusive fares. For the lowest price overall, comparing MakeMyTrip against one or two other sources (like <a href='/'>FlightGPT</a> or the airline direct) is still worthwhile.
What Indian languages does Myra 2.0 support?
MakeMyTrip's published list includes Hindi, Tamil, Telugu, Bengali and a few others. Hindi support is the most developed; regional languages like Tamil and Telugu are functional but less refined as of 2026. Voice input works best in quiet environments. Verify the current language list on MakeMyTrip's official app page.
Is Myra useful for flight cancellations and changes?
Yes — this is probably where Myra adds the most real-world value. It can initiate flight cancellation requests, check refund eligibility and raise support tickets faster than waiting for a human agent. Actual refund timelines still depend on the airline and fare class (typically 5–10 working days for most OTA refunds to original payment method).
How does Myra compare to FlightGPT's AI search?
Myra works within MakeMyTrip's own inventory, making it an in-platform assistant. <a href='/'>FlightGPT</a> is a metasearch that aggregates results across multiple sources and lets you compare fares and options without committing to one OTA — more useful when price comparison is the primary goal.