eTrav B2B Portal 2026: Honest Agent Review — Wallet, Markup, and Inventory
By Kabir Malhotra (Kabir Malhotra writes about how Indian travel buyers actually pay — UPI vs credit card vs forex card surcharges, reward-point math on the top travel credit cards, RBI tokenisation, EMI-on-flights and the small fees that compound across a year of bookings.) · Published · 12 min read
eTrav's B2B portal has been around long enough to have earned a real reputation among Indian travel agents — and not just a marketing one. Here's a practical look at how the wallet and markup tools actually work, where eTrav's inventory genuinely competes, and where TripJack has an edge on credit terms.
TL;DR — Is eTrav Worth Using in 2026?
eTrav Tech (b2b.etrav.in) is a legitimate mid-to-large B2B platform for Indian travel agents, with solid domestic air inventory, a usable markup management panel, and a wallet-based settlement model. Its main competition is TripJack and, to a lesser extent, newer API-driven platforms. eTrav's sweet spot is agents who need reliable domestic air coverage plus international hotel content in one portal. Its credit terms and wallet top-up experience are generally good — though TripJack tends to get higher marks from agents specifically for credit line flexibility.
Wallet Top-Up Mechanics: How Does eTrav Actually Work?
eTrav operates on a prepaid wallet model — you fund your agency wallet first, then debit it when you book. This is standard for Indian B2B travel platforms and has a few advantages: no credit card surcharges on bookings (you fund the wallet via bank transfer or NEFT/RTGS), and clean cost-per-transaction accounting for your GST input credits.
The top-up process on eTrav is reasonably smooth. You initiate a top-up from the portal, do a NEFT/RTGS or UPI transfer to their designated account, upload the payment proof, and the wallet is typically credited within a few hours during business hours. Same-day crediting during working hours has generally been reliable per agent reports — though weekend or late-night transfers can sit until the next business day.
One thing to be careful about: eTrav, like most wallet-model platforms, holds your float. If you have ₹5–10 lakh sitting in the wallet unused, you're effectively giving them an interest-free float. The practical discipline is to keep your wallet funded at a level that covers 3–5 days of typical booking volume — not more. Top up frequently rather than in large tranches.
Wallet refunds on cancelled bookings are generally credited back within the platform's stated timeline — typically 3–7 business days for refund credit from the airline, after which eTrav processes back to your wallet. Always track refund status in the portal; the airline refund timeline is outside eTrav's control but the portal visibility is in their hands.
Markup Management: Setting Your Own Margins on eTrav
This is one of eTrav's genuinely useful features. The markup management panel lets agents set markup rules by airline, route, class, or globally — so you can price differently for your corporate accounts versus your leisure clients without recalculating manually every time.
For example: you might set a flat ₹150 markup per sector on IndiGo domestic for your SME clients, and a ₹250 markup for retail walk-in bookings. Or set a percentage-based markup on international fares that adjusts as the base fare changes. This saves significant manual work if you're doing volume.
The markup panel UI on eTrav is functional if not beautiful. Experienced agents report it takes a little getting used to — particularly the hierarchy of rules (global vs route-specific vs class-specific, with the more specific rule overriding the broader one). Spend time in the settings before you start pricing client quotes; a misconfigured markup rule that undercharges clients is an embarrassing mistake that's hard to correct post-booking.
One limitation agents note: eTrav's markup tool doesn't currently offer dynamic markups tied to demand signals (i.e., automatically increasing markup when a flight is nearly full). Platforms like FlightGPT Partner are building toward more dynamic margin management. For now, eTrav's markup is rule-based and static — which is fine for most agent operations.
Domestic Air Inventory: What eTrav Has vs What's Missing
eTrav's domestic air inventory covers all major Indian carriers — IndiGo, Air India, Air India Express, Akasa Air, and SpiceJet. The breadth is comparable to TripJack on domestic. Where eTrav agents sometimes find gaps is in the deepness of LCC API integration — on Akasa in particular, some agents report that TripJack's direct API connection surfaces slightly better net fares on certain routes.
For Air India domestic and international, eTrav has solid coverage. AI's own distribution has evolved post-Vistara merger, and eTrav has kept up with those changes reasonably well. International Air India (the old FSC metal) prices competitively on eTrav for routes where AI holds IATA-normal commission structures.
Regional carriers and codeshares are another story — if you're booking anything that involves a regional connection or a smaller operator, verify whether eTrav has that specific content before quoting clients. Gaps in regional inventory are not unique to eTrav — it's an industry-wide issue — but it's worth checking.
International Inventory: Hotels, Flights, and Packages
eTrav has invested in international hotel content through GDS connections and direct hotel supplier APIs. For agents building international packages, the hotel breadth on eTrav is reasonable for mainstream destinations — Dubai, Thailand, Singapore, Europe capitals — though for exotic or off-path destinations you may find TripJack or a specialised OTA has better hotel rates.
International flights on eTrav come through GDS connectivity (primarily Amadeus). This is functional for booking mainstream international itineraries. For tickets that require complex fare construction (mixed-cabin, open-jaw, multi-carrier) or for airlines with direct API distribution, double-check whether eTrav's GDS content reflects the best available net fare.
One practical tip: for international routes where you have a preferred consolidator relationship directly, don't necessarily expect eTrav to match those net fares. Their consolidation relationships are their own. Cross-reference before quoting a complex international fare.
eTrav vs TripJack: Credit Terms and Who Wins for Which Agent
This is the comparison Indian agents actually make. Both are established platforms with broad inventory — the real differentiators are credit terms, net fare quality on specific carriers, and platform UX.
On credit lines: TripJack has built a reputation for offering more flexible credit terms to qualifying agents — the ability to book now and settle later within a defined credit period, which helps cash flow management significantly. eTrav's model has historically been more wallet-first, which is safer for eTrav but less convenient for agents managing tight cash cycles.
On net fares: agents report that TripJack's direct airline contract base (they've been explicit about having direct contracts with several airlines) sometimes produces marginally better net fares on specific routes. eTrav's fare quality is competitive but may lag TripJack on carriers where TripJack has a direct contract edge.
On platform UX: this is subjective, but eTrav's interface has been around longer and some agents find it more familiar. TripJack's more modern interface is cleaner for agents new to B2B platforms. Neither is a dealbreaker — both work.
The practical answer: if credit terms matter most to your cash flow, TripJack has an edge. If you have steady wallet funding and want a broad, reliable platform for domestic and international hotel, eTrav works well. Larger agencies often maintain accounts on both.
Bottom Line: Who Should Use eTrav?
eTrav makes most sense for mid-to-large Indian travel agencies that need reliable domestic air coverage, a usable markup panel, and reasonable international hotel breadth — and are comfortable with the wallet-based model. It's a stable, established platform that's been around long enough to have ironed out most major operational issues.
If you're a smaller agency focused heavily on a specific niche (say, Gulf routes via AIX, or inbound hotel packages), a more specialised tool or a newer API-first platform might serve you better. And if credit terms are a major constraint on your business, TripJack's model may suit you better.
Worth doing: run a test booking on both eTrav and TripJack for a route you know well, compare the net fare and platform experience, then decide where to concentrate your booking volume. Don't make your choice based on marketing; make it based on a real transaction.
Also worth comparing against FlightGPT Partner — the newer platform aggregates multiple content sources and lets you see where the best net fare actually is, rather than committing to a single portal's inventory.
Frequently asked questions
What is eTrav B2B and how do I register as an agent?
eTrav Tech's B2B portal (b2b.etrav.in) is an India-based travel trade platform for registered travel agents, offering domestic and international flight booking, hotels, and packages. Registration typically requires your IATA accreditation or GST registration. Visit b2b.etrav.in directly for current registration requirements — the process and documentation can vary.
How long does it take to top up the eTrav agent wallet?
NEFT/RTGS or UPI transfers to eTrav's designated account are typically credited to your agent wallet within a few hours during business hours on working days. Weekend or late-night transfers may not reflect until the next working day morning. Same-day crediting during standard business hours has been generally reliable per agent experience, but don't cut it too close before a time-sensitive booking.
Can I set different markups for different clients on eTrav?
Yes, eTrav's markup management panel allows you to set markup rules by airline, route class, or globally. You can configure different markup rates for different booking scenarios, though the tool is rule-based rather than dynamic. The key is setting up your rule hierarchy carefully — more specific rules override broader ones. Spend time in the settings before live client bookings.
How does eTrav compare to TripJack for Indian travel agents?
Both are established B2B platforms with broad domestic inventory. TripJack generally gets higher marks for credit line flexibility and for net fares on carriers where it holds direct airline contracts. eTrav is competitive on domestic and international hotel breadth and has a familiar interface for long-term users. Larger agencies often maintain accounts on both. Run a real test booking before committing your volume to either.
Does eTrav have international flight inventory?
Yes, eTrav offers international flights through GDS connectivity (primarily Amadeus) alongside domestic inventory. Coverage is solid for mainstream international routes. For complex fare constructions (open-jaw, multi-carrier, mixed-cabin) or routes where specific airlines distribute best through direct API, cross-check eTrav's pricing against a GDS terminal or specialist consolidator before quoting.
How are refunds handled on eTrav when an airline cancels a flight?
When an airline cancels, the refund process involves the airline processing the refund to eTrav (timeline is the airline's — typically 7–15 business days for a fare refund under DGCA rules), after which eTrav credits your agent wallet. Track refund status in the portal and follow up with eTrav's support if it isn't reflecting within the airline's stated timeline. Verify current DGCA passenger refund rights at dgca.gov.in.